Privacy Policy

This policy explains what information Smart Geeks collects through this website, how it's used, and how you can ask us about it. This page was drafted to be accurate and complete, but it has not been reviewed by a lawyer. Please treat it as a starting point pending your own legal review, not as legal advice.

Information we collect

When you use our contact form, we collect what you enter: your name, your email address or phone number, the device type, a short description of your issue, and your preferred contact method. We do not ask for passwords, PINs, payment card numbers, or other account credentials through this form, and you should never enter them there.

How we use it

We use the information you submit only to respond to your message -- to follow up about a repair, a quote, or a buy-sell-trade question. We do not sell your information, and we do not use it for unrelated marketing without your separate consent.

Where it's processed

Contact form submissions are processed through Cloudflare's infrastructure and, where a transactional email provider is configured, delivered to our inbox through that provider. See our Terms of Service for how the site itself is hosted.

Analytics and cookies

This site may use privacy-conscious analytics (Google Analytics 4) and Google Ads conversion tracking, but only once we've configured a live measurement ID -- no tracking scripts run otherwise. When active, analytics does not receive the contents of your contact form or any personally identifying information you submit there; it records anonymized events like a phone-number click or a form submission occurring, not what you wrote.

Data retention

We retain contact form submissions only as long as reasonably necessary to respond to your inquiry and keep basic business records.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legitimate business or legal record-keeping needs. Contact us using the details below.

Contact us about privacy

Email support@smartgeeks.ca or call (778) 728-0840 with any privacy question or request.